Frequently asked questions
What is the shipping time from Java to the USA/Europe??
Answer: Shipping typically takes between 7 to 14 business days from Java to the USA or Europe. We use reliable international carriers to ensure your products arrive safely and on time.
Are your products organic and sustainably sourced?
Answer: Yes can, some all our vanilla, coffee, chocolate chips, and cacao are sourced from organic farms that follow sustainable practices. We ensure that our products are not only of the highest quality but also environmentally friendly.
Can I get a sample before placing a bulk order?
Answer: Absolutely! We offer sample packs for all our products so you can test their quality before committing to a larger order. Just contact our customer service to request a sample.
What payment methods do you accept?
Answer: We accept various payment methods, including credit cards, PayPal, and bank transfers. For wholesale orders, we can also arrange payment terms to suit your business needs.
How can I contact you?
You can reach us with the details at the bottom of this page. We are always happy to answer your questions.
Do you offer any discounts for bulk orders?
Answer: Yes, we provide discounts for bulk orders. The more you buy, the more you save! Please reach out to our sales team for detailed pricing and discount information tailored to your order size.
Customer Reviews
See what our customers are saying about our unique flavors and quality.
The vanilla bean and cacao blend is absolutely delightful and rich!
Emily Johnson
New York
I love the combination of coffee and cacao; it’s a perfect morning treat!
Michael Lee
Los Angeles